Question 1

What is Monday to Sheets?

Accepted Answer

Monday to Sheets is a Google Workspace add-on that syncs data from your monday.com boards into Google Sheets. Pick a board, group, or view and your items flow into your spreadsheet automatically — no more manual exports or CSV downloads.

Question 2

Is Monday to Sheets free?

Accepted Answer

Monday to Sheets offers a 7-day free trial with no credit card required. After the trial, you can choose from our Starter, Pro, or Business plans based on your needs.

Question 3

How do I find the add-on in Google Sheets?

Accepted Answer

Open Google Sheets, click on the "Extensions" menu, select "Add-ons", and then "Get add-ons". Search for "Monday to Sheets" and install it. Once installed, you can access it from the right panel sidebar.

Question 4

Who is Monday to Sheets for?

Accepted Answer

Monday to Sheets is for anyone who needs monday.com data in a spreadsheet: project managers building reports, finance teams consolidating budgets, ops teams feeding dashboards, or anyone tired of exporting CSVs from monday.com every week.

Question 5

Does Monday to Sheets require any technical knowledge?

Accepted Answer

No technical knowledge is required. If you're familiar with Google Sheets and monday.com, you'll find Monday to Sheets intuitive and easy to use.

Question 6

How do I connect my monday.com account?

Accepted Answer

When you open the add-on for the first time, click 'Connect' to enter your monday.com API token. You can find your API token in monday.com under your avatar > Developers > My Access Tokens. The token is stored securely in Google's PropertiesService and never leaves your Google account.

Question 7

How do I switch monday.com accounts?

Accepted Answer

You can disconnect your current monday.com account from the menu in the add-on. Then reconnect using any monday.com API token you want. Make sure the API token belongs to the account whose boards you want to sync.

Question 8

How do I resolve authentication issues?

Accepted Answer

If you encounter authentication issues, verify that your monday.com API token is still valid. Tokens can be regenerated from monday.com under your avatar > Developers > My Access Tokens. If your token was revoked or regenerated, use 'Disconnect' in the add-on and reconnect with the new token.

Question 9

What monday.com permissions does the add-on need?

Accepted Answer

The add-on requires a monday.com API token with read access to your boards. The API token grants access to all boards your monday.com user can see. The add-on only reads data — it never creates, updates, or deletes items in your monday.com account (except on the Business plan with two-way sync enabled).

Question 10

What data can I sync from monday.com?

Accepted Answer

You can sync items from any board, group, or view. All column types are supported: status, text, numbers, dates, timelines, people, dropdown, checkboxes, links, files, formula columns, mirror columns, dependency columns, and more.

Question 11

How many items can I sync?

Accepted Answer

The monday.com API returns items in pages. The add-on handles pagination automatically. There is no hard item limit — the add-on will sync all items in your selected board, group, or view. Very large boards may take longer on the first sync.

Question 12

How often does data synchronize?

Accepted Answer

Manual sync is available on all plans — click sync whenever you need fresh data. Scheduled syncs on Pro and Business run every 3 hours automatically. monday.com's API has rate limits (complexity-based), so syncs are paced accordingly.

Question 13

Can I sync multiple boards?

Accepted Answer

Yes. You can set up syncs from multiple boards into different sheets within the same spreadsheet, or across different spreadsheets entirely.

Question 14

What happens when I rename a column in monday.com?

Accepted Answer

Nothing breaks. The add-on stores monday.com column IDs in a protected system row (row 1), so it maps by column ID rather than column title. When you rename a column in monday.com, the column header updates on the next sync but the data mapping stays intact.

Question 15

Can I sync a board view instead of the full board?

Accepted Answer

Yes. Board views let you sync a filtered and sorted subset of your board. If your view only shows items with a specific status or assignee, only those items will appear in your sheet.

Question 16

How do I repair syncs if they stop working?

Accepted Answer

For scheduled syncs, use the 'Repair Scheduled Sync' option on the homepage. If your monday.com API token was revoked, use 'Reconnect' to enter a new one. You can also delete the sync and create a new one.

Question 17

What if I delete or rearrange columns in my spreadsheet?

Accepted Answer

We recommend not deleting or rearranging columns in synced sheets, as the sync relies on column ID metadata in the header rows. You can safely resize and hide columns. For custom views, create a new sheet that references the synced data using QUERY, FILTER, or other Google Sheets functions.

Question 18

What's included in each plan?

Accepted Answer

Starter ($9/mo): Manual sync for up to 3 boards. Pro ($19/mo): Unlimited boards, scheduled syncs every 3 hours, priority support. Business ($39/mo): Everything in Pro plus two-way sync, live sync, and admin controls.

Question 19

Can I upgrade or downgrade my plan?

Accepted Answer

Yes, you can upgrade or downgrade at any time. If you upgrade, you immediately gain access to additional features. If you downgrade, new limitations apply at the start of your next billing cycle.

Question 20

What happens when my trial ends?

Accepted Answer

When your 7-day trial ends, you'll be prompted to select a plan. If you don't subscribe, your syncs will stop running, but your data remains in your spreadsheets.

Question 21

Where can I manage my subscription and invoices?

Accepted Answer

You can access your Stripe customer portal from the billing section in the add-on. From there you can view invoices, update your payment method, or cancel your subscription.

Question 22

Do you offer refunds?

Accepted Answer

We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days of your paid subscription, contact us for a full refund.

Question 23

How secure is my data?

Accepted Answer

Monday to Sheets operates within the Google Workspace security model and only accesses the data you explicitly authorize through your monday.com API token. No data is stored outside of your Google account. Your API token is encrypted and protected by Google; we never have access to it.

Question 24

What Google permissions does the add-on require?

Accepted Answer

The add-on requires permission to read and write to spreadsheets where you install it, to make external requests to monday.com's API, to use Script Properties for storing your sync configuration, and to create time-based triggers for scheduled syncs.

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